All UK clinics now open for treatments

• Video consultations– we have introduced Skype consultations, counselling and nurse consents to reduce footfall in the clinic during the COVID-19 pandemic.
• Face masks – in line with Government advice you must wear a face mask when entering the clinic. Our staff will also be wearing PPE as per national guidelines dependent on the procedures that they are undertaking.
• Reception– you will be met at reception by one of our staff, with a SMILE (no handshakes!). They will ask you about any symptoms, request that you use the gel to clean your hands then take your temperature.
• Moving about in the clinic– you will then be directed to your appointment. Please adhere to the social distancing rules of two metres. Our staff will be wearing personal protective equipment as per national guidelines, but again always with a SMILE.
• Cleaning– a rigorous cleaning programme will be carried out throughout the day, paying particular attention to handrails, door handles, toilets and areas with a high touch point.
• Hand sanitiser stations – these are available throughout the clinic.
• Partners – partners are now permitted to attend for the following: egg collection, embryo transfer and pregnancy scans.

We have been in contact with many of our existing patients via the patient portal. Please contact your local clinic to progress your treatment or if you have any questions.

If you have not yet started your IVF journey, please get in touch with your local clinic and they will guide you through the process.

We know the past two months have been an anxious time and we are delighted that we can now safely achieve the best possible outcomes for you. This is definitely a step in the right direction!