All UK clinics now open for treatments

We are delighted to share the news that all of our UK clinics have now been given permission by the HFEA to reopen for all patients, delivering all treatments.

Listening to advice from the HFEA, government guidance, and our sister clinics across Europe who have reopened, we have introduced a range of measures to protect our patients and staff from COVID-19.

Our changes include

Video consultations – we have introduced Skype consultations, counselling and nurse consents to reduce footfall in our clinics during the COVID-19 pandemic
Clinic visits – you will be met at reception by one of our staff, with a SMILE (no handshakes!). They will ask you about any symptoms, request that you use the gel to clean your hands then take your temperature
Moving about in the clinics – you will then be directed to your appointment. Please adhere to the social distancing rules of two metres. Our staff will be wearing personal protective equipment as per national guidelines, but again always with a SMILE
Cleaning – a rigorous cleaning programme will be carried out throughout the day, paying particular attention to handrails, door handles, toilets and areas with a high touch point
Hand sanitiser stations – these are available throughout our clinics
Partners – to maximise safety we have taken the tough decision to only allow the person receiving treatment into our clinics and so partners will need to wait outside. We hope you understand

When can I start my treatment?

We have been in contact with many of our existing patients via the patient portal. Please contact your local clinic to progress your treatment or if you have any questions.

If you have not yet started your IVF journey, please get in touch with your local clinic and they will guide you through the process.

We know the past two months have been an anxious time and we are delighted that we can now safely achieve the best possible outcomes for you. This is definitely a step in the right direction!